wiredfool

I [heart] logs. The more the better. when everything is logged, those wierd things that happen leave a foot print. And lots of times it’s obvious.

And if you can find the bug, it’s much easier to fix it.

*** Company in need of Clue
(or an entire train)

It looks like eHelp is in a fight with their users, customers and consultants.

It appears that one of their new products was purchased from another company, and in the transition increased in price about 6x. Their user community questions this move, and eHelp strikes back by firing their MVP and Certified Instructors for not toeing a company line.

eHelp meet cluetrain. I think that’s the light at the end of your tunnel.