Tech Support Pricing
There are going to be changes around here. New tech support rules and all.
If I get an email and my response contains any of the following:
- What were you doing?
- What did you expect?
- What url?
- Can you reproduce it?
- Look at the email I sent yesterday.
- Look in the docs.
- Can you get anywhere else on the net?
$50. If I get paged or called on my cell, $100. If I get woken up, called in on a weekend, or contacted before sufficient caffeine, $200. For Each Question.
If my response contains:
- Here’s your problem:
$25.
If my response is:
- Hmm, I’ve never seen that before.
- Oh, that’s a bug
- I think you can do that if you try this ugly hack.
- I’ll have a fix for you in the next version.
Free. I like this sort of report. It’s interesting. It’s not sending back the same 5 questions over and over.
*** Ok
Enough bitching about work. Some days I can just hammer, some days it feels like my brain is over there in the puddle. It would really help if I could be ultra productive on grey days, and not productive on bright sunny days so that I could justify saying that I wouldn’t get anything done anyway, so I might as well be outside playing.
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